Motorola Surfboard SBG6782-AC 3.0 Cable Modem and Wi-Fi Router-(SBG6782-AC)
Compatible with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more. Call provider if not listed here. Requires Cable Internet Service and approved for plans up to 343 Mbps
Not compatible with: Verizon, AT&T, or Centurylink
Two-in-one DOCSIS 3.0 Cable Modem + AC1750 WiFi Router
4-port Gigabit Ethernet Router enables flexible, high-speed wired connectivity
The product is absolutely compatible with Comcast Xfinity business. It does not support Telephone from Cable operators is all, that is done separately. Please Note : Kindly refer the User Manual before use.
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ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) Certified with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more (Retail Packaging White)
Original price was: $102.99.$21.99Current price is: $21.99.
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2 reviews for ARRIS SURFboard AC1750 DOCSIS 3.0 Cable Modem Router (SBG6782) Certified with Comcast Xfinity, Time Warner Cable, Charter, Cox, Cablevision, and more (Retail Packaging White)
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ge.or.ge –
Lessons Learned Setting Up This Modem Router
I bought this modem router for our twins’ condo at college. I wanted it to be compatible with their ultra current laptops required by their school of engineering, and I liked the idea of a combined cable modem and router from a convenience standpoint. Initially, during setup, I experienced problems in the setup, since I did not “reset” the unit first to factory specs. Since it was already used previously (I bought this as a used unit on Amazon.com at an excellent price), the former owner had set a unique log-in and password, and did not inform me what they were. But once I reset the box to factory specs, then the initial setup proceeded well and smoothly.After setup, one of my son’s laptop was experiencing random disconnects from the internet which was very frustrating. The connection would come and go, and when it went, you would see a yellow exclamation mark on the internet icon in the task bar of the laptop screen in the lower right hand side. But then the laptop would just automatically reconnect to the internet again, and then the random disconnect process would begin again. The other son’s laptop would lose connection to the wireless HP Officejet printer. In his case, we would have to “reload” the massive drivers again in his laptop over and over to get the connection reestablished, and then randomly, the problem would appear again. But his laptop (which is identical in model, hardware and specifications to the other son’s) would never lose connection with the internet.After much diagnosis and stepwise problem solving, we realized that the sons were living in a high density student environment and that there were many separate internet networks active in the same building and nearby, with many of them operating on the same WiFi channels. In our location, these tended to be channels 11 and 6. Our own modem router defaulted to channel 11.This Arris modem router has a feature once you enter the program inside the modem router to fine-tune it, that allows you to conduct a channel scan of your environment, and allows you then to select a unique default channel other than 11, 6, or 1. We chose channel 9 since no one else was using that channel. Once we did that, then the separate problems each of the two laptops were experiencing went away, and now the laptops have been continuously connected to both the internet and to the printer as well without dropouts.So, the takeaway we learned was to get to know our living environment well first, and then to fine-tune the WiFi operating channel that would avoid competing channel traffic from surrounding networks in our location. Once we did that, our dropped internet connection and dropped printer WiFi connection problems went away.Setup with Comcast internet cable was easy and straightforward, and we were able to activate that modem router easily using the Comcast Xfinity set up program. It was straightforward and automatic, and we are now pleased overall with the Arris SBG6782-AC modem router!
SherryM –
Great Equipment after you get the software connected.
I bought this router primarily based on the product and customer reviews. I wanted to replace my rented cable modem from Time Warner and to set up a MoCA network for my Tivo Roamio and Tivo mini. This is an excellent modem/router once once I got the connection problems solved. I am writing this review to help anyone avoid the pitfalls that I fell into. The model SBG6782-AC has a MoCA network adapter built in, which alone can save you a $75 that you would have to buy with a cable modem that isn’t MoCA cable. You will need one Actiontec Ethernet Coax adapter if you have a Roamio (the newer Tivo models have this built in already) and a 2MHZ or faster 2way splitter, and a short coax cable.Setting up the software was a bit of a problem for me. I got the most help from Time Warner – Arris is useless, they will not give you any help (worse yet give you missinformation) in setting up MoCA unless you pay them $30. Well I am cheap and struggled with the installation, getting a lot of help from Tivo and Time Warner helped me too. Here is the information I would pass on to anyone interested in learning from my experience. First find your end point on your cable wires, mine was actually in the outside box, but that is unusual, I am told, normally you will find a splitter in your basement. Time Warner came out free to open the box and install the POE for me, and actually gave me the POE filter for free. The POE goes on the between the splitter and the single wire in.Go to the http://192.168.0.1, use the quick launch. Now this is really fast and easy for getting connected to the internet but it doesn’t help at all, I mean zero, with MoCA. For a cable/modem that is MoCA enable, they sure do make it hard for us non-technical people.After you have finished the quick launch, go to the Basic Tab: MoCA Configuration and Status. Check off MoCA enable and set the operational frequency to “SCAN”. On the same page select ALL the D-Band Channels. I unchecked the privacy box only because I didn’t want to put the generated password into every device until I got my network up and running.Next under the Basic tab again, go to DHCP. Check Enable DHCP Server. The client list (which list every wireless device you have in your home. Now if you already connected your MoCA adapter to your Tivo (skip this on the newer Tivo’s). I have a Time Warner Cable network adapter with the Tivo card that I rent from Time Warner. Here is another pitfall to watch out for. Both the MoCA adapter and the Time Warner network adapter need a direct line from the wall. So you need to install a 2MHZ 2way splitter to get that direct connect to both devices, connecting to the Cable-In on both. Cable Out from the MoCA adapter to the Cable in on the Tivo. The cable out on the Time Warner Network adapter is not used. Call Tivo support for great free help in getting the connection just right. The Tivo part of the installation went smoothly, my whole frustration was with Arris, and once I figured out my connection problem everything worked like magic, and my Tivo mini installed with no problems after the Roamio was connected. The modem is fast, secure, makes the MoCA connections easy once you get the software setup for MoCa configure correctly on the SBG6782AC as I described above. The SBG6782AC really is a superb piece of equipment and I am glad I bought it. Arris is formally Motorola, the best modems on the market. Oh I get to return two pieces of equipment that I rent to Time Warner – the cable modem and the DTA device that was replaced by the Tivo Mini saving me $11 total per month. All together a great upgrade that will pay for itself 2 years.