Product description
1 2K FHD
2 Wireless Installation
3 24/7 Surveillance
4 Dual Power
1 Live Video Call
2 Voice Memo
3 Voice Assistant
Local Security*, No Monthly Fee**
Footage is stored locally with a microSD card (not included) up to 128 GB with no subscription fee. With Homebase S380 (sold separately), you can enjoy up to 16TB of expandable storage, keeping your privacy securely in your hands.
Centralized Security with HomeBase
Safeguarding your data and privacy, HomeBase S380 equips your devices with self-learning AI for intelligent management and facilitates effortless control over group settings, compiles footage when it detects movement across your cameras, creating a unified event overview.
What chimes can Video Doorbell C31 pair with?
The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa.
Note: It is not compatible with the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.
Is Video Doorbell C31 compatible with HomeBase 3?
Yes, it is compatible with HomeBase 3. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more.
Why is my doorbell not working properly after binding?
Ensure you have the latest app (version 5.0.22 or above) and check if the doorbell has received the latest software update.
Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?
Yes, C31 supports pre-record and 24/7 recording functions when powered by a 16-24V transformer (bypass chime). 24/7 recording is unavailable with HB2/Minibase, so use Solo or connect it to HB3 to enable this feature.
Why does my doorbell still show low battery or a decrease in battery level even after being wired?
Using Existing Chime charges the doorbell slowly (6-7 days). High foot or vehicle traffic may still drain the battery. We recommend switching to “Bypass Existing Chime” mode.
eufy Security Video Doorbell Camera Series
Add to Cart
Add to Cart
Add to Cart
Add to Cart
Add to Cart
Add to Cart
Add to Cart
Customer Reviews
4.2 out of 5 stars 6,358
4.3 out of 5 stars 3,587
4.3 out of 5 stars 4,711
3.5 out of 5 stars 3
—
4.3 out of 5 stars 3,587
4.3 out of 5 stars 3,587
Price
$69.99$69.99
$89.99$89.99
$49.99$49.99
$94.99$94.99
$164.99$164.99
$129.99$129.99
$119.99$119.99
Resolution
2K
2K
2K
2K
2K
2K
2K
Power
Removable Battery/Wired
Removable Battery/Wired
Build-in Battery only
Removable Battery/Wired
Removable Battery/Wired
Build-in Battery/Wired
Removable Battery/Wired
AIert Type
Human/Motion
Human/Motion/Package/Face
Human/Motion
Human/Motion
Human/Motion
Human/Motion/Package/Face
Human/Motion/Package/Face
Local Storage
Up to 128GB MicroSD (Excl.)
Device 8G Emmc
Up to 128GB MicroSD (Excl.)
Up to 128GB MicroSD (Excl.)
Homebase 3 16GB(Included)
Homebase 2 16GB(Included)
Device 8G Emmc
Field of View
160°(4:3)
160°(4:3)
165°(16:9)
160°(4:3)
160°(4:3)
160°(4:3)
160°(4:3)
Battery Compaticy
6500mAh
6500mAh
5000mAh
6500mAh
6500mAh
6500mAh
6500mAh
24/7 Recording(wired)
✔
✘
✘
✔
✔
✘
✘
Pre-recording
✔
✔
✘
✔
✔
✔
✔
2-Way Audio
✔
✔
✔
✔
✔
✔
✔
Dual Cam
✘
✔
✘
✘
✘
✔
✔
Color Night Vision
✘
✔
✘
✘
✘
✔
✔
Alexa/Google Assistant
✔
✔
✔
✔
✔
✔
✔
Crystal-Clear Welcome in 2K FHD : Experience 2K FHD clarity with a 4:3 view for clear and detailed visuals of your visitors. Even at night, the crisp images ensure you never miss a detail.
Real-Time Chat, Seamless Experience : When someone rings the doorbell, a pop-up video call appears on your phone. If you’re not home, you can set up quick responses and ask visitors to leave voice messages, ensuring you stay informed.
Dual Power Options : The quick-release rechargeable 6,500mAh battery allows for easy setup. When wiring, ensure the battery is inserted into the doorbell. Always turn off the power at the circuit breaker when replacing the battery or installing an SD card (not included). Note : Hardwiring requires bypassing your existing chime.
Hardwire for 24/7 Protection : Hardwire to your existing doorbell wiring to ensure you never have to worry about power outages. This enables continuous 24/7 recording and 5-second pre-roll for motion-activated events, providing constant protection. Note: Your existing chime needs to be bypassed to ensure proper functionality.
Smart Home Compatible : Pair with eufy HomeBase S380 (sold separately), eufy MiniBase Chime (sold separately), and enjoy compatibility with Alexa and Google Voice Assistant devices, making your smart home experience more connected and convenient.
D. Singletary –
great Cameras that do not require a subscription.
I have bought several of these now and they work great on my shops, house, and storage buildings. they notify my phone, and i have a method set up to pull the videos and save them so if someone steals the cameras i still have recordings of them being on site.
Big Angry Russian –
Pretty good doorbell for my needs
Works great with my existing doorbell hard wiring and chime. Easy install with great video and pictures. I wish the notifications would appear quicker that someone rang the doorbell or triggered a photo. Video playback can be very slow from the saved video on the SD card. App needs a little work, but overall and good no fee doorbell.
J. Wolgamood –
Good Doorbell Camera (with some caveats)
Overall this seems like a good doorbell camera and system to invest in if you don’t want another monthly subscription to deal with.Instructions are somewhat vague and not entirely correct. The storage device is not an SD card but a micro SD card. This important information is lacking in a few areas. Initial setup failed 3 times. After moving the unit next to a router things went well. Installation was fairly straightforward, I wired directly to the existing doorbell wiring.The app is easy to navigate and tailor to your preference. Adding another user is somewhat clunky – you can send an invite but they apparently need to setup their own “home” and then add the shared device.Picture quality is decent, even in low light situations. Field of view is also decent at 4’ above doorway, though I might add a small wedge to angle the unit down. I’ve not yet had any false positive alerts, which is nice.
peter gagnon –
Buy this doorbell
I love my Eufy doorbell. You don’t have to purchase a subscription to store your videos, which has been deal breaker when looking at other doorbell options. This my 2nd Eufy doorbell and l’m impressed with this newer model. I highly recommend Eufy for it’s easy installation and high quality products.
R-M- –
DO NOT PURCHASE: Worst security system with various flaws
Think about this: There are a lot of one star reviews for a reason. . .UPDATE (10/04/2022):Customer service response to the current issues:”Unfortunately, if your order has expired its 12-month warranty, and if the device is defective, we are sorry that we are not able to arrange a replacement for you according to our warranty policy. However, we register all defects and evaluate them statistically. These statistics enable us to identify any increased defect rates or concentrated product problems, so thank you very much for letting us know about your product.”Be warned, small issues from the start with the entire eufy system only to have it breakdown after 2 years. And nothing can be done about it with customer service.DO NOT BUY THIS SYSTEM!UPDATE (09/29/2022):This eufy system has gone from bad to worse. Battery low, so cam 2c charged. Last charge hardly lasted long at all. Now camera, after fully charged, unable to play live video.Deleted device. Added device. Restarted homebase. Still no work! Restarted wifi. Deleted device. Added device. Restarted homebase. Still no work! Deleted device. Now UNABLE TO ADD DEVICE! After multiple tries Still unable to add device. Restarted everything. STILL UNABLE TO ADD DEVICE!This has gone from bad to worse. There is always some issue that happens with this eufy system. It’s horrible and frustrating. So damn disappointed with eufy.DO NOT BUY ANY OF THEIR PRODUCTS!UPDATE (12/16/2020):Have had the system for approximately three months. Also purchased indoor cameras a few weeks after first purchase. Problems still occurring but past time period to initiate refund. Contacted Eufy customer support on numerous occasions who suggested different settings and system upgrades but errors still occurring even with various adjustment settings. Customer support responds with the same excuse that their tech team is working on the issues. Thought that it could possibly be the 2C cameras that were defective and, in one email, offered to send replacements. Then, in another reply, offered to send a Pan/Tilt indoor camera as a replacement. It was a nice offer, but the issues are with the outdoor 2C cameras and not with the indoor cameras at all. In one reply, customer support offered a $25 refund for the unsolved issues. $25?! That was insulting.DO NOT PURCHASE THIS SYSTEM!I cannot stress that enough. Poor system. Multiple false alarm issues. Dysfunctional Zone feature. Inconsistent notifications (sometimes it will capture a person, sometimes it won’t). Faulty AI. Horrible customer support.DO NOT PURCHASE THIS SYSTEM!‐————————————–THE GOOD:Camera has decent image quality. Set up fairly simple.Battery powered 2C camera will last a few months as long as AI does not filter out too many events.Will record and store events locally (no subscription fees).THE BAD:AI will detect numerous false detections (ex: shadows detected as human faces). No matter how you adjust the sensitivity or activity zones the system will give frequent false alarms of shadows presenting as a human. Very distracting. Also, how would you pay attention to a REAL alert when you are constantly bombarded with false alarms. The eufy system cries wolf a lot. So much, that you become reluctant to have the siren on at all.Activities Zones that are set up are useless. Basically, you get a set of colored rectangles on your app while eufy still detects outside of those zones (which also drains the battery). And the zones that are set up are inconsistent when detecting movement (same problem as other reviews). Sometimes you will get a notification and sometimes you won’t. Adjusting the sensitivity level higher does not help with the inconsistent notifications. It does, however, help with catching more activity outside the established zone.Indoor cams require a micro SD card to record events. Otherwise it is just a camera. Would be better if the indoor cam could link up with the Homebase2 and store recordings there. Would also be better if the Homebase2 had a micro SD storage slot instead.Geofencing does not work at all for multiple users. Even with one person in the zone while one is out of the zone eufy will change the security system to “Away”. Geofencing will also place a family member “out of the zone” even if that person hasn’t left the zone all day. Geofencing is also inconsistent across different units. One indoor camera will report a different status than the home system (Homebase2). Have reported issue to eufy support. They have responded fairly quickly, however the system updates that were provided did not solve the problem. After reading the eufy forums, the Geofencing issue has been a problem for a long time and it has not been resolved.After weighing the GOOD vs the BAD, the eufy system does not perform well as a home security system and I WOULD NOT RECOMMEND THIS SYSTEM. It will not provide adequate security protection.
Jack Belmonte –
No subscription needed
Works great, picks up motion and very clear video.
Amazon Customer –
Free home Video storage and alerts!!!
For some reason one camera disconnected with network router and while attempting to reconnected it would not HOWEVER reconnecting issue occurred only to find it was me and the router PW issue. YES both cameras are up and working and I’m attempting to cancel refund request. Oh, batteries are working longer than I thought and camera will accept Solar chargers I had in my catch-all room and keep batteries up and running. Lastly, I truly love the free storage unlike purchasing from others. Amazon please disregard return request. I would love to afford another two-pack but finances won’t permit. I’m finished.
CJ –
Eufy doorbell camera is an excellent purchase
I used to have a ring doorbell, but it stop recording and notifying me of movement or anyone ringing my doorbell. It wouldn’t ring. I replaced it with this product. The size is perfect. The camera quality is excellent. I hardwired it so I don’t have to worry about a battery and I love the fact that it notifies me immediately if someone is on my porch. It was super easy to install as well as set up on my Wi-Fi. I love the fact that I’m able to go back and see notifications that I have missed without paying for a subscription.
BLUZET loic –
La eufy Security Video Doorbell S220 est une sonnette vidéo complémentaire sans fil qui offre une résolution 2K claire et nette. L’image est très précise, ce qui permet de voir clairement qui est à la porte. Le son bidirectionnel fonctionne parfaitement, permettant une communication fluide avec les visiteurs. L’installation est simple, et elle se fait de manière autonome, bien qu’une HomeBase 2 soit requise pour le fonctionnement.Ce qui me plaît particulièrement, c’est la possibilité de gérer et de visualiser les vidéos à distance via l’application eufy Security. De plus, le système de notification est efficace, avec des alertes instantanées sur mon téléphone dès qu’un mouvement est détecté à ma porte.Je suis très satisfait de cette sonnette vidéo, elle ajoute une sécurité supplémentaire à la maison tout en étant facile à installer et à utiliser. Je recommande vivement ce produit à ceux qui cherchent une solution de surveillance intelligente pour leur entrée.Une sonnette vidéo fiable et pratique pour sécuriser votre porte d’entrée ! 🚪📹
KEITH –
The doorbell camera failed following heavy rain, becoming completely unusable due to severe condensation that blurred the lens. After returning the faulty device, the customer service was appalling14 days later, I have received no refund, no replacement, and am still without a working doorbell camera, on top of that the app consistently crashing/freezing!!! The customer experience was unacceptable. Avoid this product and company at all costs!!!!!
Marco M. –
Partendo dall’aspetto tecnico, la risoluzione video 2K offre una qualità straordinaria. Con una nitidezza eccezionale e colori vivaci, questo videocitofono cattura dettagli sorprendenti che altri dispositivi potrebbero perdere. La capacità di ripresa a 2560×1920 pixel rende le immagini incredibilmente chiare, sia di giorno che di notte. Anche in condizioni di scarsa illuminazione, il Video Doorbell 2K si distingue grazie alla sua visione notturna avanzata, resa possibile dai potenti LED infrarossi che garantiscono una visione chiara fino a 5 metri di distanza.Il processore interno e il sistema di compressione video efficiente contribuiscono a mantenere la qualità dell’immagine senza sacrificare la velocità di trasmissione. Le immagini in streaming in tempo reale sull’app Eufy Security sono fluide e prive di ritardi, offrendo un’esperienza utente fluida e coinvolgente.La comunicazione bidirezionale è un altro aspetto tecnico notevole. Il microfono e l’altoparlante integrati consentono di parlare con i visitatori attraverso l’app, che siano corrieri che consegnano pacchi o amici in visita. L’audio è chiaro e senza disturbi, il che rende la comunicazione efficace e diretta.Un’altra caratteristica di spicco è il rilevamento dei movimenti. Dotato di un avanzato sensore di movimento e algoritmi di intelligenza artificiale, il Video Doorbell 2K è in grado di distinguere tra movimenti umani e oggetti inanimati, riducendo al minimo le notifiche non necessarie. È possibile personalizzare le zone di rilevamento e la sensibilità, adattando il dispositivo all’ambiente circostante.La resistenza alle intemperie è fondamentale per qualsiasi dispositivo di sicurezza esterno, e il Video Doorbell 2K non delude nemmeno in questo aspetto. Con una certificazione IP65, è in grado di sopportare pioggia, neve e temperature estreme, garantendo una durata nel tempo e prestazioni affidabili.Infine, il supporto per l’archiviazione locale tramite scheda microSD aggiunge un livello di flessibilità. Non solo si può evitare di dipendere da servizi cloud a pagamento, ma è anche possibile avere il controllo diretto sui propri dati e registrazioni.In conclusione, il Video Doorbell 2K di Eufy Security si distingue non solo per la sua facilità d’uso e per il design elegante, ma anche per le sue prestazioni tecniche avanzate. Con una risoluzione video eccezionale, comunicazione bidirezionale chiara, rilevamento dei movimenti intelligente e resistenza alle intemperie, rappresenta una scelta eccellente per chi cerca una soluzione completa per la sicurezza domestica.
Shaw –
Camera is a great add on to my eufy system. I wired into my existing doorbell wires as I wanted constant charging and to use my original chime. Installed quickly, I had plenty of wire from the original doorbell so didn’t use the Included extensions as is said not required. Camera paired to my homebase 2 quickly and added to the app no problem. When I turned the power back on, there was a constant buzzing from the original chime which also didn’t ring with the new doorbell cam, and Camera wasn’t charging. I confirmed my transformer was within the required range. I popped the Camera off and noticed the metal contact under the wire screws was very small so I’d try the wire extensions as they have a spade type attachment on the end. Hooked them up and both issues gone. Camera now constantly powered, chime isn’t buzzing and also works when doorbell is pressed. My only wish is if they had a larger wedge than 15°, there are 30-45° 3rd party wedges which I may get. I’ve had eufy products for 5 months now and I am very impressed with them, the no monthly/annual fees makes it event better!
Ray C. –
Produit n’a jamais bien fonctionné. Je l’ai renvoyé. Service après vente ne trouvait pas de solution pijr le problème.